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Freestyle Entrepreneur's blog

Entrepreneurship > Freestyle Entrepreneur

Customer Service: The Good, The Bad, The Ugly

| Tue, 11/18/2008 - 2:15pm | 1 comment

The Issue: Customer service means meeting the needs of your key constituencies: Those sainted souls who have bought, will buy or might buy your products and services. Performed well, it can easily make your business; neglected, it can break it like a matchstick. What I Think: Routine custom ... Read more

Entrepreneurship > Freestyle Entrepreneur

A Tale of Two Customers

| Sun, 11/16/2008 - 3:01pm | Add a comment

The following is a guest article by Dr. Robert (Flute) Snyder of Hudson, Wisconsin, who worked thirty years as a college professor of music, appeared at Carnegie Recital Hall and was reviewed favorably in the New York Times. He served several years as a professional secretary, filled unemplo ... Read more

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